1) Are you open on Saturdays ? answer

2) Do I need to make an appointment for an estimate? answer

3) Do I have to get multiple estimates for my insurance company? answer

4) Will you have parts before I drop off my vehicle for repairs? answer

5) How can I get a rental car? answer

6) If the frame of my vehicle is damaged, is it a total loss? answer

7) How long does glass replacement take? answer

8) Can you match a specific paint color? answer

9) How long will it take to repair my vehicle? answer

10) Can I get a ride after dropping off my vehicle? answer

11) How will I know when the repairs are completed to my vehicle? answer

12) Is there a warranty on the repairs? answer

13) Do I have to pay deductibles? answer

14) What forms of payment do you accept? answer

15) What is "betterment"? answer

16) What is O.E.M. parts? answer

17) What is aftermarket? answer

1) No, we are closed Saturdays and Sundays. return

2) No. We are open Monday through Friday 8-5:00. return

3) No. Nevada State Law requires that you are only required to obtain one estimate. All American Auto Body will negotiate on your behalf with your insurance company to ensure a fair and proper repair to your vehicle. return

4) In most cases yes. Depending on the damage to your vehicle, All American Auto Body strives to make the repair process as quick and easy as possible by ordering and having all parts before your vehicle arrives for repairs. If we deem your vehicle unsafe to drive All American Auto Body will be glad to help you arrange a car rental. return

5) If you need a rental car, we can help make the necessary arrangements. Depending on your policy you may or may not have rental car coverage. check your policy and/or call your insurance company for more information. If you are a claimant, the insurance company should provide you with a rental car free of cost to you. If you do not have rental car coverage All American Auto Body will work with the local rental car companies to get you the best rate possible. return

6) No. According to the Nevada Revises Statutes a total loss is any vehicle which has been wrecked, destroyed or otherwise damaged to such an extent that the cost of repair, not including any cost associated with painting any portion of the vehicle, is 65 percent or more of the fair market value of the vehicle immediately before it was wrecked, destroyed or otherwise damaged. Here at All American Auto Body, we have state of the art computer measuring and can return your vehicle to its original factory specifications. return

7) All American Auto Body offers same day glass replacement. return

8) Yes. Here at All American Auto Body, we use the finest paint products to mix our own paint ensuring a proper color match on your vehicle. return

9) All American Auto Body can provide you with that information at the time of the estimate. It depends on the extent and nature of the damage to your vehicle. return

10) Absolutely! If you need a ride, please advise us prior to dropping off your vehicle. return

11) You will be notified when your vehicle is ready to be picked up. If you have any questions or concerns feel free to call 775-246-1777 during the repair process. return

12) Yes. All American Auto Body offers a limited lifetime warranty on all repairs. Download Warranty (requires Adobe Reader) return

13) Deductibles, when applicable, can be paid at the time of pickup. Deductibles are paid to All American Auto Body. return

14) We accept Visa, Master card, American Express and Discover. Cash and checks are always welcomed. return

15) Parts that wear out and need replacement with time. (i.e. suspension, tires, batteries, brakes, etc.) These betterment charges are determined by your insurance company. return

16) OEM parts are Original Equipment Manufactured parts, An automobile part may carry the designation OEM if it is made by the same manufacturer and is the original part used when building and selling the vehicle. return

17) Aftermarket parts are not made by the vehicle manufacturer. Usually these parts are less expensive and some insurance policies authorize the use of these parts. If you do not want aftermarket parts, be sure your policy states so. return